logo-1
  • Our Expertise
    Customer experience Make it easier for customers to buy, get value, and stay. Partner experience Jeff’s short descriptor AI Build futures that we actually want to live in
  • Consulting
    Journey mapping & management Pinpoint the moments that are fueling (or stalling) your growth. Experience strategy & design Envision more successful futures and chart the path to get there. Research & white papers Commission research that puts your ideas at the center of the conversation. Partner Program Strategy Turn your partner ecosystem into a scalable engine for revenue growth. Partner Recruitment Multiply your impact with partners that generate pipeline and revenue. Partner Enablement Empower partners to win, deliver, and create a repeatable business around your solutions. Partner Revenue Growth Unlock more growth from your partner ecosystem and create more predictable revenue.
  • Speaking
    Keynotes & webinars Inspire your audience and get them ready to act. Executive events Curate experiences for the leaders who matter most to you. Facilitation Guided sessions that turn feedback and big ideas into shared decisions.
  • Training
    Online courses Self-paced courses that build skills your team uses right away. Live workshops Hands-on training that builds skills and confidence in real time.
  • Insights
    Blog Explore ideas, frameworks, and stories that change how you lead. Webinars Join upcoming sessions or watch on demand. Free downloads Grab the tools that put your next idea to work. Outside In Read the book on putting customers at the center of your business. Newsletter Get fresh thinking on CX, PX, and AI in your inbox.
  • About
    Our Leadership Meet the team behind Bodine & Co. Our Partners Meet the partners who multiply what our clients achieve.
Contact Us

Bodine & Co. Blog

Ideas to bring to
your next meeting

Journey Mapping

The Secret to Customer Happiness Is Realistic B2B Customer Expectations

Read the post
Customer Experience

Start Your Customer Experience Off Right With a Strong Customer Onboarding Experience

Read the post
Partner Experience

Customer Experience Best Practices for Travel Loyalty Programs

Read the post
Customer Experience

The 9 Stages Behind Customer Journey vs Customer Experience

Read the post
Partner Experience

Why Customer Success Customer Journey Mapping Is a Team Sport

Read the post
Customer Experience

How T-Rex Arms Help Uncover Customer Experience Insight

Read the post
Journey Mapping

How Technology Scales Customer Experience vs Service Design

Read the post
Customer Experience

3 Events That Shaped the Evolution of Customer Experience

Read the post
Partner Experience

10 Steps to Creating Your Current Customer Experience Map

Read the post
Partner Experience

Can We Please Design Better Nametags for the Experience Conference?

Read the post
Journey Mapping

On Resistance To Change in Customer Experience Culture

Read the post

No posts match these filters yet.

Load more posts

Logo-1
Path 2520 Group

Subscribe to Newsletter

Outside In

Our founder & CEO co-authored the definitive book on customer experience. Outside In is a vital resource for organizations that want to tap into the business benefits of great experiences.
Get the first two chapters
book_cover

Our Expertise

  • Customer experience
  • Partner experience
  • AI

Consulting

  • Journey mapping & management
  • Experience strategy & design
  • Research & white papers
  • Partner Program Strategy
  • Partner Recruitment
  • Partner Enablement
  • Partner Revenue Growth

Speaking & Facilitation

  • Keynotes & webinars
  • VIP events
  • Facilitation

Training

  • Online courses
  • Live workshops

Top Downloads

  • Journey map template
  • Where to workshop
  • Workshop materials we love
  • Consequence scanning template
  • Kerry's speaking kit
  • Outside In: chapters 1 & 2

Top Webinars

  • The Future of Experience in the Age of AI
  • AI Side Effects May Include...
  • Designing for Flow: Crafting Human-Agent Collaboration that People Want
  • Addressing the Partner Gap in your CX Strategy
  • Your Partner Experience: Growth Accelerator or Afterthought

Top Blog Posts

  • The 4 Types of Customer Experience Customer Journey Maps
  • The Hidden Diamonds Inside Your Partner Ecosystem Could Be Worth Millions
  • The Secret to Customer Happiness Is Realistic B2B Customer Expectations
  • What Is Partner Experience (PX)?
  • The 9 Stages Behind Customer Journey vs Customer Experience

Legal Stuff

  • Privacy policy
  • Terms & conditions

One Embarcadero Center, Suite #1200 San Francisco CA 94111

© 2026 Bodine Enterprises, Inc. All Rights Reserved. Have a lovely day.